Effective Date: April 20, 2026
At Solana Tourism LLC we strive to provide helpful and high-quality travel content to assist you in planning your sunny getaways. Because our website offers digital guides, articles, and subscription-based content that is available for immediate access upon purchase or subscription, we maintain a strict refund policy.
No Refunds on Digital Products
All digital products, including individual guides, monthly subscriptions, and any premium content offered on our website, are non-refundable. Once you have purchased access or subscribed, the content becomes available to you instantly. For this reason, we are unable to offer refunds after a purchase has been completed.
This policy applies because digital goods cannot be returned in the same way as physical items. We encourage you to carefully review the description of any paid content before making a purchase.
Subscription Cancellations
If you have subscribed to our newsletter or any paid membership service, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and you will continue to have access until that date. No partial refunds will be issued for the remaining portion of the billing cycle.
We do not offer refunds for any amounts already paid for active subscriptions. After cancellation, you will not be charged for future periods.
Requesting a Refund in Exceptional Cases
In very limited circumstances, such as technical errors that prevent you from accessing the purchased content for an extended period, we may consider refund requests on a case-by-case basis. Such requests must be submitted within 7 days of the original purchase date and must include a clear description of the issue experienced.
To request a refund, please contact our support team with your order details. We will review each case individually and respond as quickly as possible. Please note that approval of any refund is at our sole discretion.
Changes to Purchases
If you accidentally made a duplicate purchase or believe there has been an error in billing, please reach out to us promptly. We will investigate the matter and, if appropriate, issue a correction or refund where justified.
Contact Us
If you have any questions about our Refund Policy, need assistance with a subscription, or wish to discuss a potential refund request, please do not hesitate to contact us.
Solana Tourism LLC
[email protected]
+1 502-405-4359
1155 Buck Creek Rd Space E530
Simpsonville, KY 40067
United States
We appreciate your understanding and thank you for choosing Solana Tourism as your guide to brighter and warmer travel experiences.